Hotel Management
Bespoke Management Services for Hotel Owners
Bespoke Management Services for Hotel Owners
Delivering the ultimate hotel management services, Buell Hospitality enables operators, owners and investors to access everything under one roof.
From initial business reviews using our specially designed in-house tool, to comprehensive hotel management services, Buell Hospitality provides a bespoke yet flexible approach for operations of all styles, sizes and in any location. In recognising the fact that every business and situation is different, Buell’s services are tiered and tailored to the precise needs of each client, and each package is costed accordingly.
| Service | Description |
|---|---|
| Hotel Business Review | Buell’s Hotel Business Review has been specifically designed to facilitate business optimisation or turnaround. See below for further information. |
| Implementation Support | Recommendations from the Hotel Business Review can be implemented by either the owner or the operator. In situations where certain recommendations require specialist input, a Buell consultant or Business Partner organisation may, at the discretion of the owner, be invited to assist. |
| Outsourced Business Services | Buell’s hotel support services include revenue management, accounting and procurement, sales and marketing, and HR. We simply plug in the service on an outsourced basis and the function seamlessly becomes part of your business’s day-to-day operations. See below for further information. |
| Hotel Management 'Lite' | Working with owners and general managers to continually monitor the performance and progress of a business, Buell provides ongoing input, advice and support to help you optimise your hotel’s operations and profitability. |
| Full Hotel Management | Buell provides comprehensive hotel management services with full responsibility for all aspects of day-to-day and month-to-month operations, affording owners total peace of mind. Buell’s responsibilities include: strategy and direction, in partnership with the owner; staffing and recruitment; financial management; and other support functions. Management accounts, monthly progress reports and in-depth details of commercial challenges are also provided. Six-month minimum term required. Owner’s responsibilities include capital expenditure for property enhancement. |
The Hotel Business Review
Overseen by one of our experienced, market-proven consultants, this bespoke programme has been specially designed to achieve the following key objectives:
Identification of potential business performance: Using industry-standard ratios, Buell will identify the true potential of your hotel in terms of revenue, costs and profitability
Review of current performance: We will assess your business’s current performance and set this against its true potential, identifying any relevant gaps and opportunities
Practical recommendations: Drawn from the analysis outlined above, Buell will provide a series of practical, easy-to-implement recommendations to bolster key areas of your business
Implementation support: We can assist with the implementation of recommendations for total peace of mind and minimum disruption
Outsourced Support Services
In conjunction with our market-leading Business Partner organisations, Buell provides a range of modular services on a plug-and-play basis. Expertly designed, they provide a single point of contact to help operators focus on their day-to-day operations, safe in the knowledge that the relevant areas are being managed in line with industry best practice.
All services are provided on a monthly basis for a fixed monthly fee
All services are provided with a minimum six-month commitment
Any service maybe be terminated on the provision of one month’s notice
Quotations are provided on the basis of the scale and requirements of your business
| Service | Description |
|---|---|
| Revenue Management Supported by Toradh, HOP Software & Net Affinity |
In managing a hotel’s bedroom inventory to optimise occupancy and achieved ARR, Buell Hospitality uses the latest techniques, property-management software and a market-leading booking engine to help increase occupancy and revenue, and to reduce reliance on online travel agents. |
| Outsourced Accounting Services Supported by AAB Group |
Provided on a pick-and-mix basis, Buell Hospitality’s outsourcing services cater for part or all of a business’s financial wellbeing, including supplier payments, VAT management, bank reconciliation, payrolling and monthly management accounts production. |
| Procurement Management Supported by The Full Range & Pure Purchasing |
With intended savings of between 5-15% against current spend, Buell Hospitality’s complimentary procurement service ensures our clients purchase appropriately and cost-effectively. Typical product categories include Food and Liquor, consumables and utilities. |
| Human Resources Supported by Tayl (Training), Navigator (Employment law) & Ellis Mack (Recruitment) |
Offering full HR administration, legal support, training and recruitment services, Buell Hospitality assists clients to enhance their workforce to help maximise productivity, minimise costs and reduce staff turnover. |
| Sales & Marketing Supported by Heritage Hospitality and Glenmorven Associates (Planning & Strategy), Genoa Black (Branding), Huckleberry (Digital Marketing & Social Media) & For-Sight (Client Relationship Management) |
With the full gamut of marketing-related expertise, including rebranding, strategy and planning, guest data management and communications, website development and social media management, Buell Hospitality’s comprehensive range of services is tailored to your specific requirements. |
| Central Reservations Supported by Hotelfone |
Our client-branded outsourced reservations specialist guarantees a high-quality enquiry response service for maximised rooms revenue and a seamless guest experience. |
| Other Services Available Howden (Insurance), Worldpay (Payment Gateway), De Burgh Wines (Wine Supply) & TriSaaS Software (Property & Operations Management) |
In addition to our outsourced support services summarised above, Buell Hospitality provides bespoke services and packages across all operational and support function areas. |
